Comcast clarifies its free Xfinity Flex offer for internet-only clients

In September, Comcast announced so it could be making its Xfinity Flex television box that is streaming for several of its internet-only clients. But, as it happens that not totally all internet-only clients will likely be having the free offer — at least maybe not straight away.

In the event that you hire your cable modem/router from Comcast, you receive the Xfinity Flex at no cost, in place of the need to spend the most common $5 each month leasing, and therefore offer had been effective if the deal had been established. But Comcast neglected to point out that the offer ended up beingn’t quite prepared for many of its clients, which resulted in a significantly scathing report by The Verge claiming that the offer had disguised a concealed $13 every month cost ( the amount of the modem/router leasing).

Digital Trends contacted Comcast to get at the bottom associated with issue. Here’s the company’s formal comment:

When available later on this present year, Internet-only clients will maybe not have to rent a gateway from Comcast to have Flex. Internet-only clients should be able to get Flex using the gateway that is xfinity-compatible of selecting. (more info on appropriate gear can be located right here: . And Xfinity Internet-only clients who currently lease our gateway could possibly get Flex included with their account today at no cost that is additional.

Therefore, important thing? You certainly do not need to lease your equipment from Comcast to obtain in in the free Xfinity Flex deal, however you can’t obtain it straight away. Comcast declined to share with us precisely whenever “later this will be, however when pressed about the subject, we had been told it might be “really quickly. year”

Launched in March 2019, Xfinity Flex was once a $5 each month additional charge for internet-only Comcast readers.

Xfinity Flex is an IPTV item that packages up popular streaming apps like Netflix, Amazon Prime movie, HBO, etc., along side free types of streaming content such as for example YouTube, Pluto television, Tubi television, and Xumo within one easy-to-navigate experience. A brand new “Free to me” area inside the Flex guide allows you to begin to see the a lot more than 10,000 free programs and films that are offered through the streaming that is free, relating to Comcast. NBCUniversal’s Peacock solution will be the next add-on option, because will Hulu. Flex users can find or lease movies and programs through the integral electronic shop, and you can access your locker from the Flex interface too if you’re a Movies Anywhere customer.

It is all done in the Xfinity Flex set-top package, a little impact 4K UHD unit that accompany a voice-capable remote. Internet-only customers obtain the Flex field, the remote, while the choice to lease extra Flex containers because of their other TVs at $5 every month.

Xfinity Flex provides cord-cutters by having a well-designed device that aggregates all their streaming choices in one single spot as well as in therefore doing, effortlessly produces a unique competitor for Apple’s television App, which is designed to perform some thing that is same. Xfinity Flex also can behave as an internet and home that is smart center, with options like seeing your Wi-Fi passwords, turning on / off Wi-Fi usage of various products in your home, viewing video clip feeds from their digital cameras and arming or disarming their house protection systems.

Much more significantly from Comcast’s viewpoint, later on in 2010, Flex members can upgrade into the complete variety of Xfinity X1 cable networks — including a DVR function — should they determine that cutting the cable has proven an excessive amount of a sacrifice from a TV perspective.

If you’re a preexisting Flex customer, you ought to visit your $5 each month charge immediately disappear from your own bill, however if it doesn’t, contact Comcast to have it eliminated. You need to call or drop by a Comcast Xfinity retail store to pick up the free set-top box if you’re an internet-only customer who wants to get on board with the free offer.

We’ll enhance this short article when Comcast announces that the free offer has been distributed around its non-rental-based internet-only clients.

Updated October 23, 2019: Added brand brand brand new details impacting Comcast internet-only clients who don’t hire their modem/router from the business.